Club VIP Affiliate Terms
WHOSEWOOD CLUB VIP Affiliate Program Terms and Conditions
Effective Date: Last rev. dated 06th July 2026
Company: Whosewood Limited, registered in the UK (Company Reg. 15619106)
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Website: whosewood.com
By joining the Whosewood Affiliate Program (“Program”), you agree to these Terms and Conditions.
1. Definitions
● Affiliate: An individual or business approved by Whosewood Limited (the “Company”) to promote its range of hair styling and haircare electrical products under the Program.
● Program: The Whosewood Club VIP Affiliate Program constituted by these Terms, referred to elsewhere in this document as the “Affiliate Programme” or “Affiliate Scheme”.
● Referral Link: A unique tracking URL via QR code assigned to each Affiliate.
● Qualifying Sale: A purchase made by a referred customer that meets Program criteria.
● Commission: The reward earned for a Qualifying Sale.
● Tiered Commission: Different commission rates based on performance levels.
● Sub-Affiliate: An Affiliate recruited by another Affiliate under the Program.
● Multi-Tier Commission: Commission earned not only from direct referrals but also from sales made by sub-affiliates. e.g. sales made by Educators to Stylists that then in turn make sales themselves to members of the general public via the scheme.
● Stylist / Salon: where Commission is expressed as shared between a “Stylist” and a “Salon”, “Stylist” means the individual Affiliate providing hairdressing or styling services and “Salon” means the registered business premises through which the Stylist operates. Each must be registered correctly to receive their respective share of Commission.
2. Enrolment
2.1 Application - Complete the online application form to join – available via the unique QR code on all products.
2.2 Approval - Whosewood may approve or reject applications at its discretion.
2.3 Eligibility - Affiliates must be 18+ and legally able to contract in the UK.
2.4 Data Protection - Personal data submitted on enrolment (including contact and payment details) is processed by Whosewood in accordance with the UK GDPR, the Data Protection Act 2018, and Whosewood's Privacy Policy, for the purposes of administering the Program, paying Commission, and Program communications. See Clause 10.
3. Affiliate Obligations
3.1 Compliance - Promote Whosewood products ethically and in compliance with UK advertising and consumer laws.
3.2 Prohibited Conduct - Affiliates must not:
● Misrepresent products or services
● Send spam or unlawful marketing messages
● Bid on Whosewood brand keywords without permission
3.3 Accurate Information - Provide accurate contact and payment information.
3.4 Disclosure - Affiliates must clearly and conspicuously disclose their commercial relationship with Whosewood whenever required by applicable law.
3.5 Confidentiality - Affiliates must keep confidential any non-public information received in connection with the Program, including specific commission rates, tier criteria, and Affiliate Dashboard data, and must not disclose it to any third party without Whosewood's prior written consent.
4. Commission & Tier Structure
4.1 Tier Rates - Commission is tiered by sales/revenue and Social Media activity. The tiers are:
● Tier 1: BRONZE. Total 18% shared Commission for Stylist and Salon (normally split 9% Stylist / 9% Salon)
● Tier 2: SILVER. Total 20% shared Commission for Stylist and Salon (normally split 10% Stylist / 10% Salon)
● Tier 3: GOLD. Total 22% shared Commission for Stylist and Salon (normally split 11% Stylist / 11% Salon)
● Tier 4: PLATINUM. Total 24% shared Commission for Stylist and Salon (normally split 12% Stylist / 12% Salon)
4.2 Net Sales Basis - Commissions are calculated on net sales (excluding VAT, refunds, or chargebacks).
4.3 Payment Terms - Payments are made monthly, together with a corresponding self-billed invoice where applicable, via the Affiliate's chosen payment method (free Direct Bank Transfer or PayPal subject to a 3% processing fee) within 30 days after the end of the month in which the relevant Qualifying Sale becomes payable.
4.4 Withheld Commission - Commissions may be withheld if fraudulent activity is suspected.
4.5 Tier Assessment - The applicable tier level is assessed every 3 (three) months based on the following criteria:
● Bronze: 3-month average of between 0 to 1 units of any Whosewood product sold per month
● Silver: 3-month average of between 1.1 to 2 units of any Whosewood product sold per month
● Gold: 3-month average of between 2.1 and 3.9 units of any Whosewood product sold per month
● Platinum: 3-month average of 4+ units of any Whosewood product sold per month
4.6 Affiliate Self-Purchase Restriction - Any sale made under the Affiliate Scheme in the name of, or for the direct or indirect benefit of, the Affiliate account holder shall be eligible for any applicable scheme discount; however, such transactions shall not qualify for, nor accrue, any commission, referral fee, or other incentive payable under the Affiliate Scheme.
4.7 Amendment of Criteria - The above criteria can be reviewed and amended at any time and Whosewood will send notification via the main email address on the Affiliate account of any changes.
4.8 Clawback - Where a Qualifying Sale is subsequently cancelled, refunded, charged back, or found to result from conduct prohibited under Clause 3, Whosewood may deduct the corresponding Commission from any future payment due to the Affiliate or require its repayment.
5. Self-Billing and VAT
5.1 Self-Billing - The Affiliate agrees that Whosewood Limited shall operate a self-billing arrangement for all commissions payable under this Affiliate Programme. Whosewood Limited will prepare and issue self-billed invoices on behalf of the Affiliate for all commission payments due under these Terms.
The Affiliate agrees not to issue separate invoices to Whosewood Limited for commissions payable under this Affiliate Programme unless otherwise agreed in writing.
5.2 VAT Status - The Affiliate shall notify Whosewood Limited, prior to any payment becoming due, whether they are registered for Value Added Tax (VAT) in the United Kingdom and, if applicable, shall provide their valid VAT registration number.
Where the Affiliate is VAT registered and has provided a valid VAT registration number, Whosewood Limited shall include VAT on self-billed invoices where required by applicable UK VAT legislation.
Where the Affiliate is not VAT registered, or has not notified Whosewood Limited that they are VAT registered and provided a valid VAT registration number, commissions shall be treated as not subject to UK VAT and no VAT shall be added to the self-billed invoice.
5.3 Changes to VAT Registration - The Affiliate agrees to notify Whosewood Limited promptly if:
● they become VAT registered;
● they cease to be VAT registered;
● their VAT registration number changes; or
● any change occurs which affects the VAT treatment of commission payments.
Any change shall take effect from the date reasonably notified to Whosewood Limited and shall apply to future commission payments.
5.4 Acceptance of Self-Billed Invoices - The Affiliate accepts each self-billed invoice issued by Whosewood Limited as the valid invoice for the commission payment concerned unless the Affiliate notifies Whosewood Limited of any discrepancy within 30 days of the invoice date.
6. Tracking & Reporting
6.1 Tracking Method - Referral Links track scans, clicks and sales via cookies and other tracking methods.
6.2 Affiliate Responsibility - Affiliates are responsible for correct link usage; errors due to incorrect use are not the responsibility of Whosewood.
6.3 Dashboard - Affiliate performance, tier status, etc. are accessible via the Affiliate Dashboard.
7. Relationship of the Parties
7.1 The Affiliate participates in the Program as an independent contractor. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between Whosewood and the Affiliate, and the Affiliate has no authority to bind Whosewood in any way.
7.2 The Affiliate is solely responsible for accounting to HMRC for their own income tax, National Insurance, and any other taxes arising from Commission received, save for VAT treatment as set out in Clause 5.
8. Termination
8.1 Termination on Notice - Either party may terminate the agreement with 30 (thirty) calendar days written notice.
8.2 Immediate Termination - Immediate termination may occur if an Affiliate:
● Breaches these Terms
● Engages in fraudulent or unethical activity
8.3 Effect on Commission - No commissions are payable for sales occurring after the date of notice of termination, or on any sales prior or post any terminations due to breaches of these terms.
8.4 Consequences of Termination - On termination for any reason, the Affiliate must immediately cease using all Referral Links and Whosewood marketing materials and remove them from all channels under the Affiliate's control. Clauses 4.8 (Clawback), 5 (Self-Billing and VAT), 7 (Relationship of the Parties), 10 (Data Protection), 11 (Limitation of Liability) and 13 (Governing Law) survive termination.
9. Intellectual Property
9.1 Limited Licence - Affiliates are granted a limited, non-exclusive license to use Whosewood logos and marketing materials.
9.2 Restrictions - Modifying or misrepresenting intellectual property is prohibited.
10. Data Protection
10.1 Each party shall comply with its obligations under the UK GDPR and the Data Protection Act 2018 in respect of personal data processed in connection with the Program.
10.2 Whosewood's use of cookies and similar tracking technologies referred to in Clause 6 is described further in its Cookie Policy, which is incorporated by reference into these Terms.
11. Limitation of Liability
Whosewood is not liable for indirect, incidental, or consequential damages, or any claims for loss of profit. Maximum liability is limited to total commissions paid in the prior 3 months. Nothing in these Terms excludes or limits either party's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot lawfully be excluded or limited.
12. Amendments
Whosewood may modify these Terms at any time. Updates will be notified via email or the Affiliate Dashboard. Continued participation constitutes acceptance.
13. Complaints and Disputes
Before commencing formal proceedings, the parties will use reasonable endeavours to resolve any dispute informally by raising it in writing with Whosewood's support team, who will aim to respond within 14 days.
14. Governing Law
These Terms are governed by the laws of England and Wales, with disputes resolved in the courts of England and Wales.
15. General
15.1 Entire Agreement - These Terms constitute the entire agreement between the parties in relation to the Program and supersede all prior discussions or agreements on the subject.
15.2 Assignment - The Affiliate may not assign, transfer, or subcontract any of its rights or obligations under these Terms without Whosewood's prior written consent. Whosewood may assign these Terms to any successor to its business.
15.3 Severability - If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
15.4 Notices - Notices under these Terms must be given in writing by email to the address held on the Affiliate account, or, for notices to Whosewood, to [insert notices email/address].
15.5 Force Majeure - Neither party is liable for any failure or delay in performance caused by circumstances beyond its reasonable control.
15.6 Anti-Bribery - Each party shall comply with all applicable anti-bribery and anti-corruption laws, including the Bribery Act 2010.
15.7 Third Party Rights - A person who is not a party to these Terms has no right to enforce any term of these Terms under the Contracts (Rights of Third Parties) Act 1999.
By participating in the Whosewood Club VIP Affiliate Program, you confirm that you have read, understood, and agree to these Terms and Conditions.